# Chatlayer Analytics API Version: 1.0.0 ## Servers Europe ``` https://analytics.api.chatlayer.ai ``` US ``` https://analytics.api.prod.us-east4.gcp.chatlayer.ai ``` APAC ``` https://analytics.api.prod.asia-south1.gcp.chatlayer.ai ``` South America ``` https://analytics.api.prod.sa-east1.gcp.chatlayer.ai ``` ## Security ### basicAuth Generate your access token on the [Chatlayer platform](https://app.chatlayer.ai/settings/api-access/tokens). Type: http Scheme: basic ## Download OpenAPI description [Chatlayer Analytics API](https://developers.sinch.com/_spec/docs/chatlayer-analytics/api-reference/chatlayer-analytics.yaml) ## Apps ### Analytics_ListAppIntegrationsLogs - [GET /v1/apps/{app_id}/logs/stream](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/apps/analytics_listappintegrationslogs.md) ## Conversations ### Get conversation analytics - [GET /v1/bots/{bot_id}/conversations](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/conversations/analytics_getconversations.md) ### Analytics_GetConversationsInsights - [GET /v1/bots/{bot_id}/conversations/insights](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/conversations/analytics_getconversationsinsights.md) ### Analytics_GetConversationFlow - [GET /v1/bots/{bot_id}/conversations/{conversation_id}/flow](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/conversations/analytics_getconversationflow.md) ### Analytics_GetTeamConversationsUsage - [GET /v1/teams/{team_id}/conversations](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/conversations/analytics_getteamconversationsusage.md) ## Events ### Analytics_GetEventAttributeValues - [POST /v1/bots/{bot_id}/events/attributes/{attribute_key}/values](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_geteventattributevalues.md) ### Analytics_ListEventDefinitions - [GET /v1/bots/{bot_id}/events/definitions](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_listeventdefinitions.md) ### Analytics_CreateEventDefinition - [POST /v1/bots/{bot_id}/events/definitions](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_createeventdefinition.md) ### Analytics_ComputeEventsFunnel - [POST /v1/bots/{bot_id}/events/funnel](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_computeeventsfunnel.md) ### Analytics_ListEvents - [GET /v1/bots/{bot_id}/events/stream](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_listevents.md) ### Analytics_ListEventsWithFilters - [POST /v1/bots/{bot_id}/events/stream](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_listeventswithfilters.md) ### Analytics_TrackEvent - [POST /v1/bots/{bot_id}/events/track](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_trackevent.md) ### Analytics_GetTeamEvents - [GET /v1/teams/{team_id}/events](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_getteamevents.md) ### Analytics_ListTeamEventDefinitions - [GET /v1/teams/{team_id}/events/definitions](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/events/analytics_listteameventdefinitions.md) ## Flows ### Analytics_GetFlows - [GET /v1/bots/{bot_id}/flows](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/flows/analytics_getflows.md) ### Analytics_ComputeFlowFunnel - [POST /v1/bots/{bot_id}/flows/funnel](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/flows/analytics_computeflowfunnel.md) ### Analytics_GetFlowStepDetails - [GET /v1/bots/{bot_id}/flows/{step_id}](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/flows/analytics_getflowstepdetails.md) ### Analytics_GetFlowStepEdges - [GET /v1/bots/{bot_id}/flows/{step_id}/edges](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/flows/analytics_getflowstepedges.md) ## Intents ### Get most used intents - [GET /v1/bots/{bot_id}/intents](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/intents/analytics_getintents.md) ### Analytics_GetIntentInsights - [GET /v1/bots/{bot_id}/intents/insights](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/intents/analytics_getintentinsights.md) ## KnowledgeBase ### Analytics_GetKnowledgeBaseUsage - [GET /v1/bots/{bot_id}/knowledge_base](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/knowledgebase/analytics_getknowledgebaseusage.md) ### Analytics_GetKnowledgeBaseTagsInsights - [GET /v1/bots/{bot_id}/knowledge_base/tags](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/knowledgebase/analytics_getknowledgebasetagsinsights.md) ### Analytics_GetTeamKnowledgeBaseUsage - [GET /v1/teams/{team_id}/knowledge_base](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/knowledgebase/analytics_getteamknowledgebaseusage.md) ## Messages ### Get message analytics - [GET /v1/bots/{bot_id}/messages](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/messages/analytics_getmessages.md) ## Subscriptions ### Analytics_ListSubscriptions - [GET /v1/bots/{bot_id}/subscriptions](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/subscriptions/analytics_listsubscriptions.md) ### Analytics_CreateSubscription - [POST /v1/bots/{bot_id}/subscriptions](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/subscriptions/analytics_createsubscription.md) ### Analytics_DeleteSubscription - [DELETE /v1/bots/{bot_id}/subscriptions/{subscription_id}](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/subscriptions/analytics_deletesubscription.md) ## Users ### Get user analytics - [GET /v1/bots/{bot_id}/users](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/users/analytics_getusers.md) ### Get user activity by day of week and time of day - [GET /v1/bots/{bot_id}/users/activity](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/users/analytics_getuseractivity.md) ## Analytics ### Check connectivity - [POST /v1/echo](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/analytics/analytics_echo.md) ## Voice ### Analytics_GetVoiceAnalytics - [GET /v1/teams/{team_id}/voice_minutes](https://developers.sinch.com/docs/chatlayer-analytics/api-reference/chatlayer-analytics/voice/analytics_getvoiceanalytics.md)