# Installing the app

In order to install the Omnichannel Connector app:

1. Navigate to the Salesforce AppExchange.
2. Search for `Sinch Omnichannel Connector` and double-click the appropriate listing.
![Omnichannel search](/assets/omnicon-app-exchange-search.a93480b1e693c2022a1434646a7a7f32af4591bea24c0a1c27bf3395f8193149.2a64585d.png)
3. Click **Get It Now**.
![Omnichannel get it now](/assets/omnicon-app-exchange-get-it-now.b6fd6c1735fa5591b30dcc2d0a00d2e218d63e75db36e019b245baff75024795.2a64585d.png)
4. Populate the form and click **Visit Provider**. An inquiry that includes the data you provided is sent to Sinch.
![Omnichannel form](/assets/omnicon-app-exchange-form.98fa65be617b86acb9c98fe28df3287e6e0482d65010856c2b5c37c119285618.2a64585d.png)
5. A Sinch account manager will contact you and contract you for the Sinch Omnichannel Connector. Once contracted, Sinch will provide you with an installation URL. A Salesforce Marketing Cloud **administrator** must log in and click the URL. The Omnichannel Connector will be added to your Salesforce Marketing Cloud solution via the app exchange.


Note:
The time between form completion and contact with a Sinch account manager may vary.