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Timeouts and failover

  • Sinch enforces a 5-second response timeout. Slow responses may affect call quality.
  • Webhook requests are blocking: execution of the call flow pauses until the endpoint responds, and the next command runs once a response has been received.
  • Webhook URLs are configured on the service via the Services API or the Dashboard. The webhook SVAML command carries its own url and fallbackUrl for mid-call events.