Interface CustomCalloutRequest

You can use inline SVAML to replace a callback URL when using custom callouts. Ensure that the JSON object is escaped correctly. Example: "{"action": {"name": "RunMenu","locale": "en-US","menus": [{"id": "main","mainPrompt": "#tts[ Welcome to the main menu. Press 1 for a callback or 2 for a cancel</speak>]","timeoutMills": 5000,"options": [ {"dtmf": "1","action": "return(callback)"}, {"dtmf": "2","action": "return(cancel)"}]}]}}"

The number that will be displayed as the incoming caller, to set your own CLI, you may use your verified number or your Dashboard virtual number, it must be in E.164 format.

Can be used to input custom data.

The type of device and number or endpoint to call.

When the destination picks up, this DTMF tones will be played to the callee. Valid characters in the string are "0"-"9", "#", and "w". A "w" will render a 500 ms pause. For example, "ww1234#w#" will render a 1s pause, the DTMF tones "1", "2", "3", "4" and "#" followed by a 0.5s pause and finally the DTMF tone for "#". This can be used if the callout destination for instance require a conference PIN code or an extension to be entered.

You can use inline SVAML to replace a callback URL when using custom callouts. Ensure that the JSON object is escaped correctly. If inline ICE SVAML is passed, exclude cli and destination properties from the customCallout request body. Example: "{"action":{"name":"connectPstn","number":"46000000001","maxDuration":90}}"

The maximum amount of time in seconds that the call will last.

Note: PIE callbacks are not available for DATA Calls; only PSTN and SIP calls. You can use inline SVAML to replace a callback URL when using custom callouts. Ensure that the JSON object is escaped correctly. A PIE event will contain a value chosen from an IVR choice. Usually a PIE event wil contain a URL to a callback sever that will receive the choice and be able to parse it. This could result in further SVAML or some other application logic function. Example: "https://your-application-server-host/application"