Fax API

This document provides a detailed user guide and reference documentation on the Fax REST API.

You can always reach us at Fax API Closed Beta Support.

Authentication

For information on how to authenticate API requests we support two methods Basic or Oauth2

Global URL

Sinch has a global server that will route your call to the appropriate geography region automatically:

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https://fax.api.sinch.com/

or, you can also specify what location you want to call by prefixing the above global URL with one of the region codes in the table below:

Region URL
US East Coast use1.fax.api.sinch.com
Europe eu1.fax.api.sinch.com
South America sae1.fax.api.sinch.com
South East Asia 1 apse1.fax.api.sinch.com
South East Asia 2 apse2.fax.api.sinch.com

Formats

By default, all API calls return a JSON response unless otherwise specified.

Date time fields

All date and time fields are in UTC format unless otherwise specified.

Deletion and data retention

In general we retain fax logs and media for 13 months and you can access that via the API.

Errors & statuses

Find error codes and explanations here.

Webhooks

You can configure your service to use webhooks to send a request to you when faxes arrive or complete on your account.

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