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Fax API (3.0)

This document provides a detailed user guide and reference documentation on the Fax REST API.

If you have questions please contact us via our support portal and a team member will be happy to assist.

Note:

You must create an account on our support portal if you do not have one.

Authentication

For information on how to authenticate API requests we support two methods Basic or Oauth2

Global URL

Sinch has a global server that will route your call to the appropriate geography region automatically:

https://fax.api.sinch.com/

Formats

By default, all API calls return a JSON response unless otherwise specified.

Date time fields

All date and time fields are in UTC format unless otherwise specified.

Deletion and data retention

If you have enabled storage, we retain fax logs and media for 13 months which you can access via the API. After 13 months, media and logs are deleted.

Errors & statuses

Find error codes and explanations here.

Webhooks

You can configure your service to use webhooks to send a request to you when faxes arrive or complete on your account.

Note: When webhooks with Basic authentication credentials are shown in GET requests, the credentials are masked with `***`` symbols. It is not possible to retrieve previously-set credentials through the API.

Download OpenAPI description
Overview
Languages
Servers
v3.0 of the Fax API
https://fax.api.sinch.com