Delivery Report Statuses

The following table lists the responses returned with delivery reports.

Status	Status text	Description
Deferred	Deferred	The end user’s handset has retrieved the MMS header, but hasn't downloaded the full message from the mobile operator. The end user's handset may still download the message at a later time.
Expired	Expired	The end user’s handset could not retrieve the message before reaching the expiry time. Each mobile operator has their own expiry time, after which they will stop trying to send messages such as an MMS.
Forwarded	Forwarded	The message has been sent successfully to the mobile network.
Indeterminate	Indeterminate	The mobile operator could not determine if the message was delivered correctly. This occurs when the handset can't return an MMS delivery report.
NotSupported	NotSupported	Request made to the MMS gateway is not supported.
Rejected	Rejected	Technical issues/System or Server errors/Content blocked by Mobile Operator/Exceeded MMS Size/ Other errors.
Retrieved	Success	The message was successfully sent to the handset.
Unreachable	Unreachable	Server/Endpoint is unreachable.
Unrecognized	Unrecognized	The end user’s handset doesn't recognize the MMS content.

MMS Status Codes

StatusCode	StatusText	Details
1000	Success	Successfully parsed and validated request.
2000	Client error	Invalid IP Address or Protocol
2002	Address Error	Invalid Address
2004	Multimedia refused	Carrier refuses content
2007	Unable to parse request	Message format corrupt
2550	Account disabled	Your account is no longer provisioned for MMS
2551	Account not Provisioned for MM7	Your account is not provisioned for MM7 API
2560	Content length exceeded maximum supported request size	Reduce the size of the content you are sending.
2561	Invalid sender identification	Sender identification invalid or missing.
2562	Invalid VASID	The VASID is your ServiceID
2563	Invalid source address	The Shortcode may be incorrect or not provisioned
2564	Invalid VASPID	The VASPID is your API Key
2565	Message rejected, reply charging not supported	Message rejected, reply charging not supported
2566	Invalid carrier	Invalid carrier ID.
2567	Missing carrier ID	Carrier ID is required to be passed
2568	Unable to authenticate	Ensure the HTTP username and password you have specified are correct and formatted properly within the Authorization header.
2569	Carrier Lookup Service is down. Please retry.	The carrier lookup server is not responding. Please retry again.
2571	DisplayOnly Attribute Error	`displayOnly=true` cannot be set for all Numbers in the request.
2572	DisplayOnly Attribute Error	`displayOnly=false` can be set only once in the request.
2500	Missing or Invalid HTTP header Content-Length or Content-Type	Ensure the HTTP Content-Length and Content Type header are included and valid.
2502	Missing destination address	Ensure the recipient is specified correctly for the MM7 version that's used.
2503	Multiple destination addresses not supported	Multiple recipients not supported. Instead, create multiple messages
2504	Missing source address	Ensure source address is specified correctly for the MM7 version that's used
2505	Missing or unsupported MM7 Version	Ensure specified MM7 version is on the list of supported versions, and is in the format x.y.z
2506	Missing XML element - Content	Ensure the Content element is included in the SubmitRequest.
2507	Unsupported namespace	Ensure that all the namespaces specified are on the list of supported namespaces.
2510	Missing or Invalid SOAP header	Ensure the SOAP envelope contains a SOAP header with only the TransactionID element
2511	Missing or Invalid SOAP body	Ensure the SOAP envelope contains a SOAP body with the SubmitReq
2512	Unsupported operation	SubmitReq is the only supported operation
2513	Unable to parse attachment	Ensure your attachment is specified, and encoded properly
2514	Invalid SOAP attachment header Content-Type	Ensure the Content-Type headers of all the attachments are formatted properly
2515	Invalid SOAP body part Content-Type	Ensure the Content-Type header of the SOAP body part, aka the SOAP envelope part, is formatted properly
2570	Carrier Not Provisioned	This carrier is not provisioned in the system.
3000	System error	Internal system/service error.
3001	Number blacklisted	Phone number is blacklisted for receiving messages don't retry
3002	Charged party not supported	Charged Party not supported
3003	Multimedia download failed	Using URLs in the MM7 the fetch of content failed or took too long
3510	Throughput exceeded	Throughput exceeded please retry later
3520	Provisioning issue	Provisioning problem, please contact your account manager
3500	Timeout	Carrier gateway timeout
4000	General service error	Carrier rejects the message due to a general service error
4002	Unsuported MM7 version	The carrier doesn't support this MM7 version
4003	Unsupported operation	Carrier rejects the message due to unsupported operation or format
4004	Validation error	Validation error
4006	Service unavailable	Carrier capacity reached. Retry later
4007	Service denied	Carrier denies service for the recipient address

Retry Error Codes

StatusCode	StatusText	Details
2569	Carrier Lookup Service is down. Please retry.	The carrier lookup server is not responding. Please retry again.
3000	System error	Internal system/service error.
3510	Throughput exceeded	Throughput exceeded please retry later.