Status code reference

This document details the general and MMS JSON API-specific status codes.

General error codes

Listed below are general error codes you may receive.

Code Description
E100 Invalid request, please make a valid Post request.
E103 API access is blocked for this account. Please check the status of this account or its master account if applicable.
E104 Authentication failed, Invalid API-key.
E105 This user account does not have API access.
E106 Time interval between each API call should be at least {X} seconds.
E107 Invalid action. This API user is not allowed to use this action.
E108 Invalid XML or JSON. XML/JSON parsing failed.
E112 IP wasn't whitelisted. API call rejected.
E113 Exceeded the allowed throughput for this API action.
E503 Internal Error

API specific codes

Listed below are codes that are specific to the MMS JSON API.

Code Description
E110 Invalid to / receiver number.
E111 Invalid from / shortcode.
E114 Phone number is blacklisted. API call rejected.
E115 Sender Mask is limited to 50 characters (Australia only)
E212 Page number is invalid.
E213 Items per page is invalid.
E214 Start-date is invalid.
E223 More than one object is not allowed in the slide.
E224 MMS audio/video/image are not allowed with object in the slide.
E225 Exceeded number of slides allowed for the MMS.
E226 MMS audio and video are not allowed in the slide.
E227 MMS video and image are not allowed in the slide.
E228 MMS text cannot exceed {X} characters.
E229 Content not allowed.
E230 Invalid / bad slide duration in slide {X}.
E241 Invalid mms-id. This mms-id does not exist.
E311 Invalid MMS Name. Name is required.
E312 No slides.
E313 Slide {X} is empty.
E314 Invalid message-subject / message-subject is required.
E331 Image in slide {X} is too big.
E332 Audio in slide {X} is too big.
E333 Video in slide {X} is too big.
E334 Text in slide {X} is too long.
E335 vCard in slide {X} is too big.
E336 iCal in slide {X} is too big.
E337 PDF in slide {X} is too big.
E341 Image file in slide {X} is corrupted.
E351 Could not copy Image in slide {X}.
E352 Could not copy Audio in slide {X}.
E353 Could not copy Video in slide {X}.
E355 Could not copy vCard in slide {X}.
E356 Could not copy iCal in slide {X}.
E357 Could not copy PDF in slide {X}.
E617 MMS link expiration date is invalid.
E618 Carrier lookup failed. Please retry.
E619 Carrier not provisioned.
E620 The mms-id field is required.
E621 The to field is required.
E622 The fallback-sms-text field is required.
E626 MMS not available. Transcoding in progress, try again later.
E627 Service id is required or invalid.
E628 Mobile operator not supported.
E629 Unrecognized content type.
E650 Operator-id is required or invalid.
E651 Operator-id not found in the system or invalid.
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