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Status codes
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Status code reference

This document details the general and MMS JSON API-specific status codes.

General error codes

CodeDescription
E100Invalid request. Please make a valid JSON POST request with all required variables.
E103API access is blocked for this account. Check the status of this account or master account if applicable.
E104Authentication failed. Invalid API key.
E105This user/account does not have API access.
E106Time interval between API calls should be at least {X} seconds.
E107Invalid action. This API user is not allowed to use this action.
E108Invalid JSON. JSON parsing failed.
E112IP is not whitelisted. API call rejected.
E113Exceeded the allowed throughput for this API action. Throttle and retry.
E503Internal error.

MMS JSON API specific error codes

CodeDescription
E110Invalid to / receiver number.
E111Invalid from / sender number.
E111Invalid sender to {COUNTRYNAME}.
E114Phone number is blacklisted. API call rejected.
E115Alphanumeric sender is not provisioned / sender mask issue where applicable.
E117Invalid phone number format. The value should be passed as a string.
E212Page number is invalid.
E213Items per page is invalid.
E214Start-date is invalid.
E223More than one object is not allowed in the slide.
E224MMS audio/video/image are not allowed with an object in the slide.
E225Exceeded number of slides allowed for the MMS.
E226MMS audio and video are not allowed in the same slide.
E227MMS video and image are not allowed in the same slide.
E228MMS text cannot exceed {X} characters.
E229Content not allowed.
E230Invalid or bad slide duration in slide {X}.
E241Invalid MMS ID or MMS does not exist.
E311Invalid MMS Name or MMS Name is required.
E312No slides.
E313Slide {X} is empty.
E314Invalid message-subject / message-subject is required.
E331Image for slide {X} exceeds max allowed size.
E332Audio for slide {X} exceeds max allowed size.
E333Video for slide {X} exceeds max allowed size.
E334Text in slide {X} is too long.
E335Contact/vCard for slide {X} exceeds max allowed size.
E336Calendar/iCal for slide {X} exceeds max allowed size.
E337PDF for slide {X} exceeds max allowed size.
E341Image file in slide {X} is corrupted.
E351Could not copy image in slide {X}.
E352Could not copy audio in slide {X}.
E353Could not copy video in slide {X}.
E355Could not copy vCard/contact in slide {X}.
E356Could not copy iCal/calendar in slide {X}.
E357Could not copy PDF in slide {X}.
E341{Image/Audio/Video/Contact/Calendar/Pdf} file in slide {X} is corrupted.
E351Image for slide {X} not found at url. Content cannot be fetched from the URL.
E351Image for slide {X} not found at url. URL returned {STATUS CODE}.
E352Audio for slide {X} not found at url. Content cannot be fetched from the URL.
E352Audio for slide {X} not found at url. URL returned {STATUS CODE}.
E353Video for slide {X} not found at url. Content cannot be fetched from the URL.
E353Video for slide {X} not found at url. URL returned {STATUS CODE}.
E355Contact for slide {X} not found at url. Content cannot be fetched from the URL.
E355Contact for slide {X} not found at url. URL returned {STATUS CODE}.
E356Calendar for slide {X} not found at url. Content cannot be fetched from the URL.
E356Calendar for slide {X} not found at url. URL returned {STATUS CODE}.
E357Pdf for slide {X} not found at url. Content cannot be fetched from the URL.
E357Pdf for slide {X} not found at url. URL returned {STATUS CODE}.
E359Invalid Content-Length found in the {GET/HEAD} request for the {image/audio/video/contact/calendar/pdf/ms-excel} in slide {X}.
E360Could not copy {image/audio/video/contact/calendar/pdf/ms-excel} in slide {X}. Content could not be saved on S3.
E361Could not copy {image/audio/video/contact/calendar/pdf/ms-excel} in slide {X}. Content could not be saved on the server.
E380Excel for slide {X} exceeds max allowed size.
E381Excel for slide {X} not found at url. Content cannot be fetched from the URL.
E381Excel for slide {X} not found at url. URL returned {STATUS CODE}.
E616Mms expiry timestamp is invalid.
E617MMS link expiration date is invalid.
E618Carrier lookup failed. Retry the request.
E619Carrier not provisioned.
E620The mms-id field is required.
E621The to field is required.
E622The fallback-sms-text field is required.
E626MMS not available. Transcoding is in progress. Try again later.
E627Service ID is required or invalid.
E628Mobile operator not supported.
E629Unrecognized content type.
E629Unrecognized Content Type. Slide {X} contains "{content-type}" content which is not supported.
E629Unrecognized Content Type. Missing Content-Type header in the {GET/HEAD} response for content in Slide {X}.
E650Operator-id is required or invalid.
E651Operator-id not found in the system or invalid.
E653Disable fallback sms accepts only boolean values.
E654Disable fallback sms link accepts only boolean values.
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