Chat Widget events
The following are events to which you can subscribe your chat widget.
| Event type | Description |
|---|---|
| token | Issued when a user token is assigned. |
| open | Issued the chat widget is opened. |
| close | Issued the chat widget is closed. |
| chatend | Issued when a chat session has ended. |
| submitinitialform | Issued when the initial form is submitted. |
| agentleft | Issued when the agent has left the conversation. |
| agentjoined | Issued when the agent has joined the conversation. |
Example of usage:
SinchSdk.Chat.addEventListener('token', () => {
SinchSdk.Chat.send('message');
});How the chatend event works
The chatend event is triggered when a chat session has ended, either by the user or the agent. You
can use this event to perform cleanup actions, show a feedback form, or notify the user that the
conversation is over.
For example, you might want to display a message or redirect the user when the chat ends:
SinchSdk.Chat.addEventListener('chatend', () => {
// Show a message or perform cleanup
alert('The chat session has ended.');
});
