Sinch Voice API: Choosing between v1 and v2
For all new projects, please use Voice API v2. This is especially important for projects involving:
- AI capabilities like Streams and Voice Relay
- Voice campaigns like Batch calling
You should only use the older Voice API v1 if one of the following is a strict requirement:
- The project must be in General Availability (GA).
- The project requires In-App voice or Conferencing (until these features are available in v2).
Voice REST API Glossary
| Term | Explanation |
|---|---|
| RTC | Real Time Communication |
| SDK | Software Development Kit |
| PSTN | Public Switched Telephone Network (plain old telephony) |
| REST | Representational State Transfer |
| API | Application Programming Interface |
| ACE | Answered Call Event |
| ICE | Incoming Call Event |
| DiCE | Disconnected Call Event |
| CDR | Call Detail Record |
| User Space | Universe of unique user names |
| Data Call | Phone call over the Internet, also known as "VoIP" |
| VoIP | Voice over Internet Protocol (IP) |
| CODEC | Coder/Decoder |
| HTTP | Hyper Text Transfer Protocol |
| RTP | Real Time Protocol |
| UDP | User Datagram Protocol |
| IVR | Interactive Voice Response |
| SMS | Short Message Service |
| NAT | Network Address Translation |
| MXP | Media eXchange Protocol |
| SVAML | Sinch Voice Application Markup Language |
| FQDN | Fully Qualified Domain Name |



