Getting started with a Sinch Chat Channel

This article details the steps required to set up a Sinch Chat channel for use with the Sinch Conversation API.

Before you can set up a Sinch Chat channel on the Conversation API, you need to do the following:

1. Sign up for the Sinch Build Dashboard.
2. Either complete the first step of the Conversation API getting started guide to automatically create a Conversation API app or follow our guide to manually create a Conversation API app.

In order to use a Sinch Chat channel, you must configure at least one Sinch Chat client. The code for that client must include a Client ID generated from the Sinch Build Dashboard.

For information on using the Sinch Build Dashboard to generate a Client ID, see How do I use the Sinch Build Dashboard to set up a Sinch Chat client? on our Community site. The Build Dashboard will also provide you with templates that can be used to create chat clients for the following platforms:

• For information on how to configure a chat client for Android, click here.

• For information on how to configure a chat client for iOS, click here.

• For information on how to configure a chat client for the Web, click here.

Each Sinch Chat channel is preconfigured with the creation of your Conversation API app. No additional configuration steps are required.

Prior to sending messages, you need to set the channel priority in your app. Note that, when specifying a Sinch Chat channel, you must use the value SINCH_CHAT. Also, when sending messages, you'll need to make sure you have the recipient information of the contact to which you are sending the message.

If you already know how to set channel priority, or your channel priority is already established, you can use our getting started guide to begin sending and receiving messages.