SMS (Short Message Service) is a hugely popular method of communication, and billions of SMS messages are sent globally every day.
This guide describes how to configure an SMS channel for use with the Conversation API, and covers the following topics:
- Getting started with an SMS channel - Prerequisites and configuration steps required to set up an SMS channel.
- SMS channel message support - The message types which are natively supported on an SMS channel, and the message types which are converted into plaintext.
- SMS channel properties - Information about channel properties specific to the SMS channel.
- SMS channel best practices - Best practices for SMS channel configuration.