Viber Business Messages Channel
The Viber Business Messages (VIBERBM) channel of the Conversation API supports 2way business accounts, which can send messages and allow contacts to reply. For these accounts, the phone number is the contact identifier of the recipient of the business messages (channel recipient identity).
Note:
If you are unfamiliar with Viber, we encourage you to visit the Viber Knowledge Base on the Sinch Community site. There, you'll find articles that answer common questions and provide context for the information detailed below.
This guide describes how to configure a Viber Business Messages channel for use with the Conversation API, and covers the following topics:
- Getting started with Viber Business Messages channel - Prerequisites and configuration steps required to set up a Viber Business Messages channel.
- Viber Business Messages channel message support - The message types which are natively supported on a Viber Business Messages channel, and the message types which are converted into plaintext.
- Viber Business Messages channel properties - Information about channel properties specific to the Instagram channel.
- Viber Business Messages channel template message support - Descriptions of template messages
